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FAQ

Shipping

  • All orders are shipped from our internet warehouse in Burnaby, Vancouver, Canada
  • Shipping rates are calculated based on the shipping address you provide
  • All orders over $49.00 (before taxes) and the shipping address is in Canada qualify for FREE shipping 
  • We ship to Canada, United States and China, other countries please contact us to estimate shipping fee.

More information please see Shipping Terms & Conditions

 

Return & Exchange

Because of the intimate nature of the items we sell, we are unable to return or exchange products unless defective. This is for the health, safety and peace of mind of our customers.

Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.

More information please see Return & Exchanges

 

If you have any other questions please contact our sales department: mfharmonycs@gmail.com